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Withdrawal limit: Customers kick as CBN begins implementation

Withdrawal limit: Customers kick as CBN begins implementation


Over 20 Deposit Money Banks on Monday began the implementation of the Central Bank of Nigeria’s new cash withdrawal limit policy across the country with bank customers expressing anger over the new rule.

The Governor of the CBN, Godwin Emefiele, had on December 21, 2022, bowed to pressure and revised the bank’s earlier cash withdrawal limits.


The CBN reviewed upwards the maximum weekly limit for cash withdrawal across all channels by individuals and corporate organisations to N500,000 and N5m respectively.

The CBN attributed the development to the feedback it got from stakeholders.

For transactions above the withdrawal limits, financial institutions are required to get details of the customers and upload the same on the CBN portal created for the purpose.


In the earlier circular it issued on December 6, 2022, the CBN had said that with effect from January 9, 2023, the maximum over-the-counter cash withdrawal limit by individuals and corporate organisations per week, would be N100,000 and N500,000 respectively, adding that withdrawals above these limits would attract processing fees of five per cent and 10 per cent respectively.

It further stated that the maximum cash withdrawal per week via Automated Teller Machines from January 9, would be N100,000 subject to a maximum of N20,000 cash withdrawal per day.

The apex bank also directed banks to load only N200 and lower denominations into their ATMs.

Following the previous directive, many stakeholders kicked against it. The Association of Mobile Money and Bank Agents of Nigeria said that point-of-sale operators would protest as the policy was targeted at killing their source of livelihood.


However, the reviewed cash limits, which took effect on Monday faced severe opposition from bank customers who accused the central bank of not being sensitive to the plight of cash-based businesses.

Abuja banks

Meanwhile, banks located at Garki, Area Two, observed the CBN withdrawal policy via their ATM stands.


Findings by our correspondent showed that Zenith Bank, Keystone Bank, Ecobank, and Access Bank enforced the policy.

One of our correspondents, however, observed that customers using their debit cards at the same bank’s ATMs were able to withdraw higher amounts.

When our correspondent visited Access Bank, customers were seen making deposits of the old notes while the new notes were dispensed sparingly via the ATM.

At Ecobank, an official who spoke on the condition of anonymity, said, “You can only withdraw N100, 000 per day over the counter in line with the CBN policy. If you want more, you would have to go through the necessary process.

“However, I advise that you use other methods to transfer if you need more money. The main purpose is to ensure that a proper audit can be done and nobody takes our money out of the country.

Reacting, the National Publicity Secretary of The Association of Mobile Money and Bank Agents in Nigeria, Olusegun Elegbede, said the implementation of the policy was being observed, adding that the effect would be seen by end of the week.

He said, “Well, it is still early to draw any form of conclusion around it. We may not likely not be able to appreciate the effects until later this week.”

The reporter visited Ecobank, Zenith Bank and First Bank located at Jabi area in the Federal Capital Territory.

At the Ecobank Jabi, an employee told one of our correspondents that the bank had started the implementation of the new withdrawal limit.

The Ecobank worker, who spoke on condition of anonymity because he was not authorised to speak on the matter, “The policy has been implemented. For this location, I haven’t seen anyone that has withdrawn more than the limit. I know some customers are still not aware or they have not just taken notice.”

Furthermore, findings showed that several Point of Sale operators were not aware of the new policy.

Reacting, the President, National Union of Banks, Insurance and Financial Institution Employees, Abakpa Anthony said, “We cannot really comment on that for now as the normal transaction is still ongoing.

New notes

Findings showed on Monday that several ATM did not dispense the new notes.

At the Ecobank on Ogunnusi road, Berger Bus stop, our correspondent reported that three ATM galleries at the bank were dispensing old notes as of the time The reporters visited the bank around 3pm.

Similarly, all the two Union Bank’s ATMs just a few metres away from Ogunnusi road were dispensing old notes as of the time The reporters visited the bank.


Contents provided and/or opinions expressed here do not reflect the opinions of The Pacesetter Frontier Magazine or any employee thereof.

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